Clear, usable reports
Key findings are presented in a structured format so your team can understand the outcome quickly.
Built for UK letting agents
Keep applications moving with professional tenant referencing, clear human-reviewed reports and responsive support from a team that understands lettings.
Refer with confidence
Referencing should help your team make a decision, not leave them interpreting pages of raw data. Step 1 brings the important information together in a practical report, supported by people you can speak to when an application needs attention.
Key findings are presented in a structured format so your team can understand the outcome quickly.
Our team reviews the information collected and follows up where clarification is needed.
Speak to a real person when you need an update, have a question or want help with a case.
Use one consistent referencing process across negotiators, property managers and branches.
What we check
Choose the level of referencing that fits your process, from a focused credit check to a fuller view of affordability and rental history.
A better way to switch
A new supplier should earn your confidence. Our introductory offer gives your agency a full year to experience the reporting, communication and day-to-day support before referencing returns to the standard rate.
50% off
for 12 months
Available to new letting-agent accounts on all Step 1 tenant references.
Offer available to new letting-agent accounts. The discount applies to Step 1 tenant-reference fees for 12 months from account activation. Rent Guarantee and third-party products are excluded. Contact us for full offer terms.
Simple from day one
Set your agency up, submit applicant details and receive a report your team can use.
Register your letting agency and get ready to submit references.
Add the applicant and tenancy details needed for the checks you select.
Review completed checks and key findings in one structured report.
Frequently asked questions
It is available to new UK letting-agent accounts. The discount applies to Step 1 tenant-reference fees for the first 12 months after account activation.
You can use focused credit checks or fuller tenant references. Full referencing can include employment, income, affordability and rental-history checks where applicable.
Timing can depend on how quickly applicants, employers and previous landlords respond. Our team progresses each case promptly and follows up when information is outstanding.
Yes. Call us on 01733 404700 and our team will help with your account or a referencing query.
No. Rent Guarantee is a separate product and its own eligibility criteria and terms apply. The introductory discount covers Step 1 tenant-reference fees.
Step 1 is designed for letting agencies and can support a consistent referencing process across your team. Contact us to discuss the best setup for your agency.
Ready to get started?
Create your agent account today and receive 50% off all Step 1 tenant references for your first year.