Built for UK letting agents
Tenant Referencing for Letting Agents
Keep applications moving with professional tenant referencing, clear human-reviewed reports and responsive support from a team that understands lettings.
Refer with confidence
Clear answers for confident tenancy decisions
Referencing should help your team make a decision, not leave them interpreting pages of raw data. Step 1 brings the important information together in a practical report, supported by people you can speak to when an application needs attention.
Clear, usable reports
Key findings are presented in a structured format so your team can understand the outcome quickly.
Human-reviewed checks
Our team reviews the information collected and follows up where clarification is needed.
Responsive support
Speak to a real person when you need an update, have a question or want help with a case.
Built for agency teams
Use one consistent referencing process across negotiators, property managers and branches.
What we check
The information your agency needs in one place
Choose the level of referencing that fits your process, from a focused credit check to a fuller view of affordability and rental history.
A better way to switch
Try Step 1 across a full letting cycle
A new supplier should earn your confidence. Our introductory offer gives your agency a full year to experience the reporting, communication and day-to-day support before referencing returns to the standard rate.
50% off
for 12 months
Available to new letting-agent accounts on all Step 1 tenant references.
Offer available to new letting-agent accounts. The discount applies to Step 1 tenant-reference fees for 12 months from account activation. Rent Guarantee and third-party products are excluded. Contact us for full offer terms.
Simple from day one
Three steps to clearer referencing
Set your agency up, submit applicant details and receive a report your team can use.
Create your account
Register your letting agency and get ready to submit references.
Submit applications
Add the applicant and tenancy details needed for the checks you select.
Receive the report
Review completed checks and key findings in one structured report.
Frequently asked questions
Before your agency gets started
Who is the 50% offer for?
It is available to new UK letting-agent accounts. The discount applies to Step 1 tenant-reference fees for the first 12 months after account activation.
Which references can we order?
You can use focused credit checks or fuller tenant references. Full referencing can include employment, income, affordability and rental-history checks where applicable.
How long does referencing take?
Timing can depend on how quickly applicants, employers and previous landlords respond. Our team progresses each case promptly and follows up when information is outstanding.
Can we speak to someone about an application?
Yes. Call us on 01733 404700 and our team will help with your account or a referencing query.
Is Rent Guarantee included in the offer?
No. Rent Guarantee is a separate product and its own eligibility criteria and terms apply. The introductory discount covers Step 1 tenant-reference fees.
Can multiple team members use Step 1?
Step 1 is designed for letting agencies and can support a consistent referencing process across your team. Contact us to discuss the best setup for your agency.
Ready to get started?
Make tenant referencing easier for your agency
Create your agent account today and receive 50% off all Step 1 tenant references for your first year.