Terms and Conditions for Step 1 Tenant Referencing

1. Introduction
   Welcome to Step 1 Tenant Referencing. By accessing our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users, including tenants, landlords, and property management companies.

 

2. Services Provided

• Tenant Screening: Includes credit checks, employment verification, rental history, criminal background checks, and other relevant checks.
• Report Generation: Provision of comprehensive tenant reports to landlords and property managers based on collected data.

 

3. User Responsibilities

• Accuracy of Information: Users must provide true, accurate, current, and complete information as requested by our forms and update such information promptly if any changes occur.
• Consent to Screening: Tenants explicitly consent to undergo tenant screening and acknowledge that their information will be used for this purpose.
• Use of Reports: Landlords and property managers agree to use the reports solely for the purpose of evaluating tenant applications and not for any prohibited or unlawful purposes.

 

4. Payment Terms

• Details of service fees, payment methods, and conditions.
• Information on refunds or cancellations, if applicable.

 

5. Intellectual Property
   All content provided on our website or in our reports, including text, graphics, logos, images, and software, is the property of Step 1 Tenant Referencing or its content suppliers and protected by copyright and intellectual property laws.

 

6. Disclaimers

• Step 1 Tenant Referencing does not guarantee that all information provided in reports is accurate, complete, or current. The company will not be liable for any inaccuracies or errors.
• The services are provided “as is” without any warranty of any kind.

 

7. Limitation of Liability
   Step 1 Tenant Referencing will not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use or inability to use our services.

 

8. Indemnification
   Users agree to indemnify and hold harmless Step 1 Tenant Referencing, its officers, directors, employees, and agents from any claims, liabilities, losses, damages, or expenses, including reasonable attorneys’ fees, arising from their use of our services or their violation of these Terms.

 

9. Privacy
   Our use of personal information is governed by our Privacy Policy, which is incorporated herein by reference.

 

10. Changes to Terms and Conditions
    Step 1 Tenant Referencing reserves the right to modify these terms at any time. We will notify users of any significant changes through our website or through direct communication.

 

11. Governing Law
    These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Step 1 Tenant Referencing operates, without regard to its conflict of law provisions.

 

12. Contact Information
    For any questions or concerns regarding these terms, please contact us at:

• Email: info@step-1.co.uk
• Address: Fenlake Business Centre, Fenlake House, Peterborough, PE1 5BQ
• Phone: 01733 404700

 

Conclusion

By using the services of Step 1 Tenant Referencing, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.